CUSTOMER RELATIONSHIP MANAGEMENT
Customer relationship management (CRM) is a technology that helps to manage everything regarding your company’s relationships and interactions with Existing customers and potential customers. CRM products vary in terms of features and focus, and they can be divided into three main categories. Collaborative CRM systems, Operational CRM systems, Analytical CRM systems.
CRM helps businesses streamline processes, build customer relationships, increase sales, improve customer service, and increase profitability.
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